General

Welcome to our website. Please read these Terms and Conditions carefully before using our website or purchasing any of our products. By accessing our site or placing an order, you agree to these terms.

Your health and satisfaction are very important to us. We aim to provide high-quality natural fruit, vegetable, and herbal powders that support a healthy lifestyle.

Product Use & Responsibility

All our powders are made from natural fruits, vegetables, and herbs. They are intended for general wellness, cooking, or cosmetic use, not as a substitute for medical treatment.

While we take every step to ensure quality and purity, we are not responsible for any reaction, allergy, or result that occurs due to individual body conditions, misuse, or incorrect storage.
Always consult a healthcare professional or nutritionist before adding new supplements or powders to your diet, especially if you are pregnant, nursing, or have medical conditions.

Product Information

All product details, including nutritional values and uses, are provided for general informational purposes only.
Actual product color, texture, or aroma may vary slightly due to natural variations in raw materials and processing methods.
Follow proper usage instructions as mentioned on the packaging or as recommended by your nutritionist.

Prices & Payments

  • Currency: All prices are displayed in USD (or your local equivalent at checkout).
  • Price Changes: Prices may change without prior notice based on availability and market conditions.
  • Order Refusal: We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity. If canceled, the payment will be refunded in full.
  • Payment Methods: We accept secure online payments through trusted gateways.

Shipping & Delivery

  • Processing Time: Orders are usually processed within 3–5 business days.
  • Delivery Time: Delivery may take 7–15 business days depending on your location.
  • Fees: Shipping costs are calculated based on order weight and shown at checkout.
  • Address Accuracy: Ensure your shipping address is correct before confirming the order.
  • Delays: Customs or courier delays may extend delivery time.
  • Reshipment: If your order hasn’t arrived after 7 days beyond the estimated delivery time, please contact us.

Customs & Import Rules

Some countries may apply customs duties or taxes on imported goods. Such charges are the buyer’s responsibility.
We are not liable for delays or confiscations caused by your local customs regulations.

Returns & Refunds

Due to the nature of food products, returns are not accepted once opened or used.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with clear photos, and we will arrange a replacement or refund as appropriate.

Privacy & Security

Your privacy is important to us.

  • Personal Data: Your name, address, and payment details are collected only for order processing and customer support.
  • Data Protection: We use SSL encryption to protect your data during online transactions.
  • No Sharing: We do not sell or share your personal information with third parties.

Feedback & Support

We welcome customer feedback and strive to improve our quality and service.
If you have any questions, concerns, or suggestions, please contact our support team through our website’s contact page.

Policy Updates

We may update or change these Terms and Conditions at any time without prior notice. Updates will be posted on this page, and continued use of our website means you accept the revised terms.